Overview

At Doctrust, we want you to feel comfortable and confident with every purchase. We stand behind the quality of our health and wellness products. If you are not completely satisfied, we are here to help.

15-Day Risk-Free Guarantee

We offer a 15-Day Free Refund Policy. From the day you receive your package, you have 15 days to try our product and decide if it’s right for you. If you’re not satisfied, we will provide a full refund—no hidden fees, no stress.

How to Request a Return or Refund

We’ve made the process simple for our customers in the Philippines:

Get Your Refund: Once your request is confirmed, we will process your refund via your original payment method (GCash, Bank Transfer) or provide instructions for Cash on Delivery (COD) returns.

Contact Us: Send an email to service@doctrust.shop or message us on Facebook Messenger.

Provide Order Details: Please share your Order Number and a quick photo/video of the product you received.